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email info@verybritishwool.co.uk

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Copyright 2019 Very British Wool

SHIPPING POLICY

Orders will be posted first class via Royal Mail the next working day after your order is placed.

RETURN POLICY

If you are not happy with your purchase, you can return the items to me within 14 days of receipt.

The returned item must be unused, in resellable condition and in its original packaging.

Unless the item is faulty, you will be liable for the return postage costs.

Returns are only accepted from the original purchaser. No correspondence will be entered into with anyone else.

The following items are non-returnable:

Knitting needles

Crochet hooks

Patterns – whether in print or downloadable

Books

magazines

Sale items – unless faulty.

Please note that any item returned that smells of cigarette smoke or has any other unpleasant odour, or shows evidence of pet hairs, will not be refunded.

PAYMENT METHOD

Payment can be made via Paypal, credit or debit card.

If you would prefer to pay by cheque or bank transfer please get in touch for further details.

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